We continue to add more services you can access through your secure my Social Security account.
Use your personal my Social Security account to check your Social Security record and complete your business conveniently and securely from home or on the go.
If you do not currently receive benefits, you can:
If you already receive benefits, you can:
Your personal my Social Security account includes a secure Message Center where you can receive communications from us. For example, you can view your annual cost-of-living adjustments before you would normally receive them in the mail. You can also opt-out of receiving notices by mail that are available online.
We designed these online features to save you time. You can create your personal my Social Security account today.
We offer many other online resources on our Online Services page. Please let friends and family know they can access them from the comfort of their home or office – and on the go from their mobile phones.
Deputy Associate Commissioner, Office of Strategic and Digital Communications
I was instructed by a representative on the phone to go to the website, download form CMS-1763, fill it out and fax a copy in. Found the form in PDF form. It won’t let me print. What can I do to get this problem resolved?
Hi, Danny. We are sorry to hear that. To terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. You can call us at 1-800-772-1213 (TTY 1-800-325-0778) 8:00 a.m. to 7:00 p.m., Monday through Friday. Keep in mind most l ocal offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays. Visit How to Get Help from Social Security to learn more, including what to know if you need to visit an office. We hope this helps.
We are out of the country and need a CMS 1763 FORM X 2 TO OPT out of Medicare part b. Can this be emailed?
Hi, Jeffery. Thanks for visiting our blog. To terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. Since you are living outside of the U.S., please contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.
I have an online account and can’t access it. I forgot my password and have tried to get it changed. I have been waiting for a letter in the mail with a temporary password and haven’t got it. I have been trying for over a year. I have tried several times over and over and still no response. What can I do to get access to my info.
Hi, Angel. We are sorry to hear that. If you created a personal my Social Security account before September 18, 2021 and you are still are unable to access your account, please call our dedicated my Social Security Hotline at 1-800-772-1213, and say “helpdesk” at the voice prompt. The help desk is available to callers between 8:00 a.m. and 7:00 p.m. (Eastern Time). If you used Login.gov to create your account, the Login.gov contact center will assist you through the Login.gov proofing flow only i.e. to help create, sign in and manage your login.gov account. This is done only through their online web support page ( https://login.gov/contact/ ) where you can submit your questions/concerns. Though you can submit your questions at any time, login.gov’s customer support operating hours are Monday – Friday, 8:00 a.m. – 8:00 p.m. (Eastern Time) and it could take up to two business days for their customer support agents to respond to inquiries. For ID.me registration and/or authentication process, you should contact ID.me through their customer support page on https://help.id.me/hc/en-us/categories/360005564453-Verifying-for-the-Social-Security-Administration . The page also allows you to submit your requests for any inquiries https://help.id.me/hc/en-us/requests/new . We hope this helps.
Is it possible to opt out of receiving the annual SSA-1099 tax form through the U.S. Postal Service? I can easily download the form from my Social Security account at the end of each January as a replacement document. This is only a week later than if I receive it through the mail. The SSA-1099 is the only document I still receive in hardcopy that is necessary to do my tax return and I would prefer not having it circulating in the mail for security reasons (note March 28, 2022 comment in blog by Terry W. about the document being mailed out with the complete SSN). The SSA-1099 appears to be about the only notice on my Social Security online that one can not currently opt out of receiving in hardcopy. Plus this additional option would lessen mailing costs for SSA.
Hi, Joel. Thanks for your feedback. We value your thoughts and will explore how we can further improve our Social Security website. Thanks, again.
